Error Code 28

Angelus · Post by **Angelus** » Sun Jul 04, 2004 5:42 pm

Hi,

Hopefully someone can help.

I had a few problems with my comp and had to format hdd. I reinstalled Windows XP and tryed to install my modem (its a BT Voyager 1500 Broadband) through the USB Port and all i keep on getting is "The drivers for this device are not installed. (Code 28 )" so I uninstalled and reinstalled it again and keep getting the same thing.

Any help from anyone will be a big help and a good starting point.

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Red Squirrel · Post by **Red Squirrel** » Sun Jul 04, 2004 6:06 pm

Hmm not sure, but perhaps the drivers are not compatible with XP?

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Wren · Post by **Wren** » Sun Jul 04, 2004 8:06 pm

You might try contacting the mfg of the modem to see if they have any suggestions. Did it work with XP before the format? You might look in Device Manager to see if anything shows there.

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Angelus · Post by **Angelus** » Sun Jul 04, 2004 8:32 pm

It worked fine with XP befor the format and in device manager it says The drivers for this device are not installed. (Code 28 ) so i dont know what to do I contacted the manufacter but all thay sed was "If the green light is on then we cant help you"

Thank you anyway

Angelus

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Red Squirrel · Post by **Red Squirrel** » Sun Jul 04, 2004 8:36 pm

hmm that's cheap support. They only support the hardware but not the driver... maybe get a new modem lol. but hopefully you can get it working. Try updated drivers maybe.

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Wren · Post by **Wren** » Sun Jul 04, 2004 9:14 pm

You may have been to this site, it was the closest I could get. Most of the sites are just for selling the product.

http://www.voyager.bt.com/usb/pcdownload.htm

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Angelus · Post by **Angelus** » Sun Jul 04, 2004 11:58 pm

Ha ha

Found abit more on my travels

Its somthing to do with when i install it it can't edit the regastry so im going to start again from formating hdd

will let you know how it gos

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Wren · Post by **Wren** » Mon Jul 05, 2004 12:28 am

Ok, good luck.

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