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reboot: World's most useful helpdesk tool
Posted: Tue Sep 11, 2007 9:44 am
by Red Squirrel
No joke, you should see how many computers I "fix" over the phone using this high tech tool.
The best is printer issues. I tell them to reboot and stay on the line, and while its rebooting, about a minute after I start hearing paper coming out of the printer.
Archived topic from AOV, old topic ID:1268, old post ID:7948
reboot: World's most useful helpdesk tool
Posted: Tue Sep 11, 2007 12:12 pm
by Death
Red Squirrel wrote:No joke, you should see how many computers I "fix" over the phone using this high tech tool.
The best is printer issues. I tell them to reboot and stay on the line, and while its rebooting, about a minute after I start hearing paper coming out of the printer.
lol. It really is the universal fix. Anything that involves resetting
.
Archived topic from AOV, old topic ID:1268, old post ID:7961
reboot: World's most useful helpdesk tool
Posted: Tue Sep 11, 2007 1:05 pm
by Dumples
Seer Death wrote:Red Squirrel wrote:No joke, you should see how many computers I "fix" over the phone using this high tech tool.
The best is printer issues. I tell them to reboot and stay on the line, and while its rebooting, about a minute after I start hearing paper coming out of the printer.
lol. It really is the universal fix. Anything that involves resetting
.
You guys say that until the computer never comes back up after rebooting. : - )
Archived topic from AOV, old topic ID:1268, old post ID:7966
reboot: World's most useful helpdesk tool
Posted: Tue Sep 11, 2007 1:06 pm
by Red Squirrel
Then you send it off to level 2 techs.
Archived topic from AOV, old topic ID:1268, old post ID:7968
reboot: World's most useful helpdesk tool
Posted: Tue Sep 11, 2007 1:52 pm
by dprantl
This great tool is invented and brought to you by Microsoft(R).
Archived topic from AOV, old topic ID:1268, old post ID:7971
reboot: World's most useful helpdesk tool
Posted: Tue Sep 11, 2007 2:33 pm
by Red Squirrel
lol yep. Thats the downside of Linux. If you have a problem, reboot wont fix it.
But it's "if" and not "when".
Archived topic from AOV, old topic ID:1268, old post ID:7972