tip: restoring a RSA appliance to factory settings

[Red Squirrel]

I had to do this at work as the authentication was not working and I was locked out. Was surprised to hardly find info online about how to reset it to factory settings, so thought I would post here.

The RSA appliance is basically a win2k3 standard server, it even has a couple USB ports and vga monitor port. So plug in a monitor and keyboard and reboot it. You'll hit a grub menu, hit esc and choose rescue, then at some point on the LCD you'll get a prompt, use dial to select yes, then confirm, and it will restore itself. Once its done it shuts down then you can connect to 192.168.100.100:8098 via https and configure it.


Edit: I found out how it was done (because I went and did it). Basically when you RDP into it and go into the settings theres an option to clear token secet. DO NOT DO THIS! It will ask "are you sure you want to do this?" what that really means is "are you sure you want to reimage the appliance?"

Archived topic from Iceteks, old topic ID:4822, old post ID:37963