Laptop Networking Problem

Fuzzy_Fox · Post by **Fuzzy_Fox** » Sat Dec 17, 2005 9:27 pm

I tried using my laptop at home for the holidays. It worked before I left, and now it won't connect to the internet anymore. An IT was messing around with the settings when he was hooking up everybody at the residence, so I think that might have something to do with it. He doesn't tell you what he's doing at all, so I don't know exactly what he did. Does anyone have any suggestions?

I already tried obtaining the IP automatically and those other little things.

Tried out a diagnostic for it. It doesn't help me much, but you probably know what it means. The things that failed went something like this:

IEProxy = IP (FAILED)

DNSServerSearchOrder (FAILED)
--------1st "ip address" passed
--------2nd "ip address" (failed)

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Fuzzy_Fox · Post by **Fuzzy_Fox** » Sat Dec 17, 2005 9:29 pm

The internet is messed up on the regular computer right now. Sorry for the double post.

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Red Squirrel · Post by **Red Squirrel** » Sun Dec 18, 2005 12:52 pm

Can you post the output of ipconfig /all? I'm guessing either you're not getting a proper IP, or your DNS IP is wrong. And if you try to ping google.ca or something, does it show you the IP? If not then you are having DNS issues.

Try layer 1 stuff first though like try a new cable, etc.

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Death · Post by **Death** » Sun Dec 18, 2005 2:07 pm

Fuzzy_Fox wrote: The internet is messed up on the regular computer right now. Sorry for the double post.

Hmmm must have changed some stuff. If you go to RUN in ur windows start menu and type cmd in the command line, it'll open up a dos prompt. In there, type ipconfig /all and it will give you a list of addresses for your IP and DNS and DHCP and all that good stuff. When u get that, copy down the info or do a good old fashioned print screen and post the results. Might be able to find out what's going on then.

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Death · Post by **Death** » Sun Dec 18, 2005 2:14 pm

lol should have probably wrote this in the other topic. Need to merge those two together.

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Pyr-O-Rgasm · Post by **Pyr-O-Rgasm** » Sun Dec 18, 2005 3:15 pm

Furball wrote: Need to merge those two together.

Done and done.

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jryan · Post by **jryan** » Sun Dec 18, 2005 4:51 pm

Sounds like the Tech configured your laptop to use the College (or University's) DNS and whatnot.

Like the guys were asking, if you could post the output of an IPCONFIG /ALL that would help, but you can also try this.

(Assuming you're runnign Windows 2000/XP)

1. Open Control Panel, go to Network Connections.
2. Right click on your connection (Local Area Connection or Wireless Connection etc), go to Properties.
3. You'll see a little box with components such as TCP/IP, Client for Microsoft Networks etc... scroll down to where it says TCP/IP. Click on TCP/IP (Not the check box) and then click the Properties button.
4. Here's where any settings changed by the tech would be. If anything is set there (so if any values are listed) then there's a good chance he statically configured it and all you would have to do to get your Internet back is switch it back to Automatic. Before you do that, take note of any settings you had listed there so you can put them back in before heading back after the holidays, otherwise you might have to call the IT guy again.

Hope it helps,

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Fuzzy_Fox · Post by **Fuzzy_Fox** » Wed Dec 21, 2005 1:43 pm

I can't post a screenshot of the IP results because I don't have an A drive on it, or any other way to move files.

Pinging google.ca worked though. When I try to start up FireFox it had said something like "You were refused by the proxy server". Other times it just says no response, timed out. I'm going to try and put this computer's IP information on the laptop to see what that does.

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Red Squirrel · Post by **Red Squirrel** » Wed Dec 21, 2005 4:06 pm

Hmm do you get a reply? or just shows the IP? Either way we know it's not a physical problem, and not a DNS problem.

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Fuzzy_Fox · Post by **Fuzzy_Fox** » Wed Dec 21, 2005 5:01 pm

I didn't seem to do anything different, other than tell me another computer was using that address. So I got rid of the IP on the regular computer and tried that out, no luck.

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Red Squirrel · Post by **Red Squirrel** » Wed Dec 21, 2005 5:29 pm

But it is set to DHCP right? Since your network connection settings should be blank for the IP and DNS.

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jryan · Post by **jryan** » Fri Dec 23, 2005 4:47 pm

"You were refused by the proxy server"

It's possible that your browsers are set to use a Proxy server... Here's how to check that (under normal circumstances you shouldn't need to use a proxy server...)

Firefox 1.0:
Go to Tools ->Options -> Connection Settings
Your proxy settings (if established) should be listed there. Changing it to Direct Connection should solve it if it's a proxy issue... however once again make sure to take note of the settings unless you feel like calling IT again.

Internet Explorer 6.0.28:

Tools -> Internet Options -> Connections -> Lan Settings
Same as above, the settings should be listed there.

Good luck

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