Remote PC Repair?

richardj · Post by **richardj** » Wed Sep 28, 2005 5:14 pm

CHECK THIS OUT
SOMETHING NEW?

Red is under pricing his services.

Archived topic from Iceteks, old topic ID:3765, old post ID:30615

sintekk · Post by **sintekk** » Wed Sep 28, 2005 6:36 pm

Damn, 35 bucks an hour for support over WebEx. Remote Desktop is better than WebEx, rofl

Wonder what those bozos do when someone with an alternate OS that doesn't support ActiveX calls in for help?

Archived topic from Iceteks, old topic ID:3765, old post ID:30619

Red Squirrel · Post by **Red Squirrel** » Wed Sep 28, 2005 6:53 pm

Actually I've had the thought of standardizing a setup on customer's PCs so I can remote in. Sort of like a back door where I tell them to double click an icon that opens the program (ex: VNC) and shows their IP then I go from there.

But there's still bozos out there with dialup so it would not work out too well for everyone.

Archived topic from Iceteks, old topic ID:3765, old post ID:30620

richardj · Post by **richardj** » Fri Sep 30, 2005 11:03 pm

How does this work ? WIll it only work on XP?

Have you ever used Remote Desktop & how does that differ from -say that VNC program?

Archived topic from Iceteks, old topic ID:3765, old post ID:30689

sintekk · Post by **sintekk** » Fri Sep 30, 2005 11:06 pm

VNC is multiplatiform, I believe. For instance, If you have to help someone on MacOS, it's handy.
Remote Desktop had some vulnerabilities, but nowadays, it's a fine way to help someone fairly clueless running WinXP solve a problem over the phone, as long as you set Remote Desktop up proprerly for them first. You set up a session, give them the information, they connect and you can remotely control their computer. It's all built into WinXP.

Archived topic from Iceteks, old topic ID:3765, old post ID:30690