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Computer builds, hardware and software discussion or troubleshooting, including peripherals. Essentially a general place to talk about desktop computers.
I'm working on a friend of a friends computer. It's a 2yr old HP. It has 1,852 infected files on it.
It can't be saved. The XP restore does not work at any restore point and the HP restore which is on it's own partition does not work. THese dummies need to start sending restore CD's with new PC's and not rely on a restore partition.
It's getting a complete reformat. I've already found all the drivers off of the HP site. They'll just lose all of the pre-loaded software that came with the PC.
There was no ant-virus software, no firewall.....nothing.
nice.
Archived topic from Anythingforums, old topic ID:1919, old post ID:27824
That's my average customer. Actually, if there's not too much browser hijacks and spyware, and that you can actually boot into windows normally, this would be a clean computer that just needs a bit of tuning up.
Archived topic from Anythingforums, old topic ID:1919, old post ID:27835
Honk if you love Jesus, text if you want to meet Him!
0 wrote: I'm working on a friend of a friends computer. It's a 2yr old HP. It has 1,852 infected files on it.
It can't be saved. The XP restore does not work at any restore point and the HP restore which is on it's own partition does not work. THese dummies need to start sending restore CD's with new PC's and not rely on a restore partition.
It's getting a complete reformat. I've already found all the drivers off of the HP site. They'll just lose all of the pre-loaded software that came with the PC.
There was no ant-virus software, no firewall.....nothing.
nice.
Can you not get online to just do a panda scan or something? Or housecall? Or is it just beyond saving that way?
Archived topic from Anythingforums, old topic ID:1919, old post ID:27844
0 wrote: I'm working on a friend of a friends computer. It's a 2yr old HP. It has 1,852 infected files on it.
It can't be saved. The XP restore does not work at any restore point and the HP restore which is on it's own partition does not work. THese dummies need to start sending restore CD's with new PC's and not rely on a restore partition.
It's getting a complete reformat. I've already found all the drivers off of the HP site. They'll just lose all of the pre-loaded software that came with the PC.
There was no ant-virus software, no firewall.....nothing.
nice.
Can you not get online to just do a panda scan or something? Or housecall? Or is it just beyond saving that way?
It was beyond saving. I loaded up WinXp SP2, AVG, Spywareblaster, AdAware and a few other pieces of software. Runs great now. I already gave it back to him. Now the hard part is for them to keep there anti-virus and spyware stuff updated. It seems to be a major chore for most people.
It only cost him a case of beer this time because of our mutual friend. I saved him a few hundred bucks easy. Next time It's gonna cost him some $$.
Archived topic from Anythingforums, old topic ID:1919, old post ID:27941
$$.